Frequently Asked Questions

How long does my order take to arrive?
Delivery time depends on your location. Generally, orders are processed within 24-48 hours and delivered within 3 to 7 business days.

Do you ship internationally?
Yes, we ship to several countries. Times and costs may vary depending on the destination.

How can I track my order?
Once your order is shipped, you will receive an email with the tracking number to monitor your delivery.

Can I change or cancel my order?
You can request changes or cancellations within the first 24 hours after placing your purchase.

Are the products suitable for all skin types?
Our products are formulated to adapt to different skin types. However, we recommend checking the ingredients and performing a patch test before use.

What do I do if my order arrives damaged?
If your order arrives in poor condition, please contact us immediately with photos of the product and we will help you resolve it.